A new agreement between Uber and the state of Washington creates a formal appeals process for drivers who were suspended or removed from the ride-hailing platform.
- Drivers that lose access for three or more days can file an appeal. They can not appeal if the deactivation was a result of sexual harassment, sexual assault, physical assault, discrimination, harassment, fraud, or driving under the influence of drugs and/or alcohol.
- The deal, which impacts about 35,000 Uber drivers, is a result of a new state law requiring transportation network companies to establish a fair appeals process with the state’s Driver Resource Center. Uber is the first company to sign an agreement.
- The City of Seattle recently passed a similar law that protects gig workers from deactivation.