Amazon’s used goods marketplace is now known as Amazon Resale.
The company revealed the rebrand in a blog post Monday. The store, which offers discounted items on used, pre-owned, and open-box products, was previously known as Amazon Warehouse.
Amazon says customers saved 25% on average on products purchased last year through Amazon Resale, which can be accessed via a dedicated storefront or on regular product pages under the section “Save with Used” or “Buy Used.”
The company says it conducts a “thorough inspection” of each used item before putting it up for resale, and assigns one of four listing conditions: “Like New,” “Very Good,” “Good,” and “Acceptable.”
Items are covered by Amazon’s returns policy.
Other e-commerce retailers including Walmart and Target also sell pre-owned items.
As the e-commerce market continues to grow, so do returns — total online returns reached $247 billion last year, or 17.6% of merchandise purchased, according to the National Retail Foundation.
Amazon helped set the standard for free online returns. Last year it started adding a $1 fee for some returns at The UPS Store. It also rolled out a feature last year that flagged “frequently returned” products.
Amazon has a series of deals with brick-and-mortar retailers to expand its physical footprint for returns. A new Washington Post report detailed complaints from some employees at Kohl’s and UPS Store locations who say Amazon returns have increased stress and labor hours.
Selling returned products “is a major and growing problem” for Amazon, according to a Bloomberg report last month that detailed criticism of Amazon’s inspection process for re-selling used products as new.