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Salesforce

Zendesk takes aim at Salesforce with new CRM features for its customer-service tools

Zendesk is best known for its customer support services, but it thinks it is ready to challenge larger players in… Read More

Will San Francisco’s business tax for homeless relief succeed where Seattle’s failed? This tech billionaire is fighting for it

Imagine if rather than threatening to slow down operations in Seattle when faced with a tax on big business, Amazon… Read More

Salesforce singles out gaps in Microsoft and Oracle’s services as its road map for growth

Business-to-business marketing, at least in tech, is all about making the tech buyer absorb the talking points they need to… Read More

Salesforce and Amazon Web Services strike new data-sharing deal between multiple cloud products

Companies that are using both Amazon Web Services and Salesforce as part of their enterprise computing needs will be able… Read More

Salesforce plans to make it easier for customers to share data across its consumer products with Salesforce Customer 360

Enterprise software companies are thinking along the same lines this week: a day after Microsoft, Adobe, and SAP committed to… Read More

Salesforce and Apple partner on new iOS integrations and developer promotions

Salesforce its strengthening its ties to Apple with a series of initiatives announced Monday, from exclusive iPhone and iPad features… Read More

Salesforce’s Quip completes the office productivity trifecta with presentation slides

For all the advancement in technology we’ve seen over the past few decades, the holy trinity of the information worker… Read More

TLDR: Are third-party sellers paying Amazon employees to delete negative reviews?

Today’s featured stories Amazon reportedly investigating alleged incidents of third-party sellers paying employees to delete reviews and share secret sales… Read More

Salesforce co-founder Marc Benioff and his wife Lynne Benioff to buy Time magazine for $190M

The venerable newsmagazine Time, a nearly 100-year-old media institution, is about to have new owners — Marc Benioff, Salesforce chairman… Read More

Washington Gov. Inslee calls for stronger environmental leadership from state tech industry, as Silicon Valley goes green

SAN FRANCISCO — West Coast tech leaders made the case this week that artificial intelligence, blockchain, machine learning, and big… Read More

Salesforce posts record Q2 revenue and raises revenue guidance, but Wall Street frowns at earnings outlook

Usually after a 27-percent jump in revenue that exceeded analyst expectations and set a record for the second fiscal quarter,… Read More

Salesforce plans to open-source the technology behind its Einstein machine-learning services

Salesforce is open-sourcing the method it has developed for using machine-learning techniques at scale — without mixing valuable customer data… Read More

Salesforce wants to give customer service workers using Service Cloud better AI-powered tools

Salesforce continues to build out the non-salesy parts of its software-as-a-service portfolio, making new features for its Service Cloud generally… Read More

Who will win the cloud? CEOs offer wildly differing picks on the tech titan with the greatest opportunity ahead

Amazon is a pioneer in cloud computing, and the current market leader, but not the tech titan with the greatest… Read More

Inside the private event where Microsoft, Google, Salesforce and other rivals share security secrets

REDMOND, Wash. — At first glance, the gathering inside Building 99 at Microsoft this week looked like many others inside… Read More

Ex-Microsoft employees reunite, raise $2.75M for Fullcast.io to cover back-end work so sales reps can sell more

The co-founders of Fullcast.io knew they wanted to create something together, but they had to wait until the timing was… Read More

Software automation platform Azuqua lands Adobe, Zendesk and others for new partner program

Say you’re a software company needing to roll out a bunch of new features — and fast. One big customer… Read More

SAP vows to take on Salesforce, as cloud vendors line up to pitch its database customers

Salesforce upended the traditional market for customer-relationship management software led by Oracle and SAP more than a decade ago, and… Read More

Salesforce posts 25 percent jump in Q1 revenue and raises full-year guidance

One week after it opened its new tower in downtown San Francisco, Salesforce showed why it felt confident making that… Read More

GeekWork Picks: Salesforce seeks cyber security professional for Infrastructure Security team

Most know Salesforce for its massive customer relationship management and cloud technology. But who keeps all of that data safe?… Read More

GeekWork Picks: Diversity-focused Ada Developers Academy seeks new software development teacher

The tech industry has a real struggle when it comes to attracting diverse talent, and Ada Developers Academy is doing… Read More

Tech Moves: Blokable adds co-CEO; Salesforce PR exec jumps to Google; and more

Law and real estate expert Nelson Del Rio is taking on a new role at Seattle startup Blokable, one of last… Read More

GeekWork Picks: Salesforce looking to fill its Seattle-area office with engineers and developers

Cloud services and customer relationship management giant Salesforce is headquartered in San Francisco, but it’s increasingly making the Seattle region… Read More

Marc Benioff Salesforce

Salesforce makes a $6.5B bet on the hybrid cloud with the acquisition of MuleSoft

Salesforce just made the largest acquisition in its history, snapping up MuleSoft for $6.5 billion in order to help it… Read More

Salesforce wants to make it easier to extract analytical data from its service with support for natural-language queries

For lots of people, trying to use powerful analytics tools without a little training in the language of data science… Read More

Marc Benioff Salesforce

Salesforce tops analyst estimates on record Q4 revenue, raises guidance for the coming year

The market for Salesforce’s cloud-based sales and marketing tools continues to be hot, as the company posted records for fourth-quarter… Read More

Software as a Service in 2018: Artificial intelligence and new apps are reshaping a key cloud sector

First, the bad news when it comes to Software as a Service in 2018: The market is maturing. Growth is… Read More

Amazon Web Services reportedly named its cloud database RedShift in order to tweak Oracle

Oracle has been the loudest of the legacy enterprise tech vendors when it comes to attacking the leader of the… Read More

Salesforce tops estimates on revenue, earnings, names Bret Taylor chief product officer

Salesforce continues to post strong revenue growth on its quest to put its marketing technology in the hands of every… Read More

New data: Software as a Service industry revenue up 23% this year as shift to the cloud continues

Global revenue in the Software as a Service (SaaS) industry topped $43 billion in the first half of 2017 —… Read More

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