Report: Amazon plans to bring Alexa and cloud-based deep learning tools to call centers Amazon is gearing up to disrupt another industry, and this time it’s call centers. Amazon Web Services developing a suite of… Read More
Spoken Communications lands $28M to bring cloud technologies to call centers Fast-growing Spoken Communications has reeled in $28 million in fresh funding, money that the maker of cloud technologies for customer… Read More
Tech Moves: Amazon’s top ad exec leaving for Yahoo; Bsquare names CFO —Amazon.com’s top online advertising executive, Lisa Utzschneider, is leaving the company to join Yahoo, reports AdAge. The news follows a report… Read More
